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Terms of Service

Last updated: February 28, 2026

Contents

  1. 1. Agreement
  2. 2. What Chalk Is
  3. 3. Private Beta
  4. 4. Eligibility
  5. 5. Accounts
  6. 6. Subscription & Billing
  7. 7. API Access
  8. 8. SMS Alerts
  9. 9. Acceptable Use
  10. 10. Intellectual Property
  11. 11. Disclaimer of Warranties
  12. 12. Limitation of Liability
  13. 13. Indemnification
  14. 14. Service Changes
  15. 15. Changes to These Terms
  16. 16. Governing Law
  17. 17. General
  18. 18. Contact

1. Agreement

These Terms of Service (“Terms”) are a legal agreement between you and Heavytail Labs, LLC, a Massachusetts limited liability company (“Heavytail Labs,” “we,” “us”). By creating an account or using Chalk at chalk.is (“the Service”), you agree to these Terms. If you do not agree, do not use the Service.

2. What Chalk Is

Chalk is a real-time sports analytics platform. It runs statistical and deep learning models against live game data to produce original analytical outputs including margin forecasts with calibrated confidence intervals, updated in real time during live games. Sports and leagues covered may change over time.

The Service includes:

  • Live margin forecasts from statistical models
  • Calibrated 68% and 95% confidence intervals
  • Model-vs-market comparison analytics
  • Regime classification, betting signals, and historical signal tracking
  • Cover dynamics calculator and hedge calculator
  • AI-generated halftime insights (see Section 2.2)
  • SMS alerts for Pro and Syndicate subscribers (see Section 8)
  • API access for Syndicate subscribers (see Section 7)

Feature availability and usage limits vary by plan (Pro, Syndicate). Current plan details are available on our pricing page.

2.1 Data Sources and Original Work

Chalk uses publicly available game data as inputs to its proprietary statistical and deep learning models. All predictions, confidence intervals, signals, and analytics produced by the Service are original analytical work generated by Chalk’s models — not reproductions of third-party content. Chalk is not affiliated with, endorsed by, or sponsored by any sports league, data provider, or athletic program. Team names are used solely for identification purposes.

2.2 AI-Generated Content

Chalk uses Claude, an AI model by Anthropic, to generate halftime insights — brief contextual analyses of game state. These insights are generated automatically, cached, and shared across users. AI-generated content is informational, may contain errors, and should not be relied upon as the sole basis for any decision.

2.3 What Chalk Is Not

Chalk is an analytics tool, not a sportsbook or financial advisory service. It does not place bets, facilitate wagering, or process gambling transactions. All predictions, signals, and computational outputs are probabilistic estimates — not guaranteed outcomes. All content, predictions, and analytical outputs provided by the Service are for informational and educational purposes only.

Nothing in the Service constitutes betting advice, financial advice, or a recommendation to place any wager. Any sports wagering is inherently risky and undertaken at your own risk. Past model performance does not guarantee future results.

You are solely responsible for ensuring that your use of the Service complies with all applicable laws in your jurisdiction, including any laws governing sports wagering, betting advisory services, or gambling.

3. Private Beta

Chalk is currently in private beta. Access requires a valid invitation code. We may limit the number of users, restrict feature availability, or modify the Service during the beta period. Beta access does not guarantee continued availability.

4. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent that you meet this requirement. If you access the Service from outside the United States, you do so at your own risk and are solely responsible for compliance with the laws of your jurisdiction, including any laws governing sports wagering, gambling analytics, or data services.

5. Accounts

You need an account to use Chalk. You must provide a valid email address and verify it before your trial begins. You are responsible for keeping your login credentials secure and for all activity under your account. You must notify us promptly at support@chalk.is if you suspect unauthorized access. You are not liable for unauthorized activity that occurs after you notify us, provided you did not cause or facilitate the breach.

You may delete your account at any time from your account settings. Deletion cancels your Stripe subscription, removes your phone number if registered, and deactivates your account data. See our Privacy Policy for data retention details.

6. Subscription and Billing

6.1 Free Trial

New accounts receive a 7-day free trial of their chosen plan (Pro at $149/month or Syndicate at $349/month). A valid credit card is required to start the trial. Your card is not charged during the trial period. If you do not cancel before the trial ends, your subscription automatically converts to a paid subscription. See our pricing page for details.

6.2 Billing

Paid subscriptions are billed through Stripe, either monthly or as a one-time season pass. Monthly subscriptions automatically renew each month unless you cancel. We do not store your credit card number — all payment processing is handled by Stripe, a PCI DSS-compliant payment processor (the industry security standard for handling card data).

6.3 Seasonal Model

Chalk is a seasonal product. Active seasons and their dates are listed on our pricing page. When a season ends, active monthly subscriptions are paused — you are not charged during the off-season. When the next season begins, your subscription automatically resumes and billing restarts. You may cancel at any time during the off-season to prevent automatic resumption. No action is required on your part to stop off-season charges.

6.4 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain access until then. No partial refunds are issued for monthly subscriptions or season passes.

6.5 Price Changes

We will give at least 30 days’ notice before changing subscription prices. Price changes apply to subsequent billing periods, not your current period.

7. API Access

Syndicate subscribers receive API access to Chalk’s data and predictions, subject to the following limits:

  • 5,000 requests per day
  • 60 requests per minute

API access is for your personal use or your organization’s internal use. You are responsible for keeping your API credentials secure. You may not redistribute, resell, or sublicense API data. We may suspend API access if you exceed rate limits or violate these Terms. No uptime guarantee is provided for API availability. API access is tied to your subscription — it ends when your subscription ends.

8. SMS Alerts

Pro and Syndicate subscribers may opt in to receive SMS alerts for halftime analytics alerts and account notifications. SMS alerts are delivered by Twilio. For the full SMS messaging policy, see our SMS Terms.

  • Program name: Chalk, operated by Heavytail Labs, LLC.
  • Consent: By providing your phone number and enabling SMS alerts, you consent to receive automated text messages from Heavytail Labs, LLC at the number you provide. Consent is not a condition of purchase or service.
  • Message types: Halftime analytics alerts (regime, signal, margin forecasts) and account notifications (verification codes, subscription changes).
  • Frequency: Message frequency varies with live game activity, typically 0–10 messages per day during game days. No messages are sent on days without games.
  • Costs: Message and data rates may apply depending on your carrier plan.
  • Opt out: Reply STOP, CANCEL, UNSUBSCRIBE, END, or QUIT to any message to unsubscribe immediately. You may also disable SMS from your account settings. You will receive a single confirmation message after opting out.
  • Opt in: Reply START or YES to resubscribe after opting out.
  • Help: Reply HELP for assistance. You can also email support@chalk.is.
  • Privacy: Your phone number is used solely for delivering SMS alerts and is never sold, shared, or rented to third parties. See our Privacy Policy.
  • Deletion: Your phone number is removed when you disable SMS alerts or delete your account.

9. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to the Service or its infrastructure
  • Interfere with or disrupt the Service
  • Scrape or harvest data beyond authorized API access
  • Redistribute or resell Service data or predictions
  • Use automated tools to access the Service outside the provided API
  • Impersonate another user or misrepresent your identity
  • Share your account credentials or invitation code

We may suspend or terminate accounts that violate these rules.

10. Intellectual Property

The Service — including its proprietary statistical models, algorithms, analytical outputs, user interface, and generated content — is owned by Heavytail Labs, LLC and protected by applicable intellectual property laws. All predictions, signals, and analytics produced by the Service constitute original works of Heavytail Labs. Your subscription grants you a personal, non-transferable, non-exclusive license to use the Service. You may not copy, modify, or create derivative works from the Service.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • Predictions, confidence intervals, or betting signals will be accurate or profitable
  • The cover dynamics calculator or hedge calculator will produce correct results for your situation
  • AI-generated halftime insights will be accurate or complete
  • The Service will be uninterrupted, error-free, or available at all times
  • Third-party data from external sources will be accurate or timely

All outputs of the Service — predictions, signals, probabilities, and computational tools — are probabilistic estimates based on statistical models. They are not guarantees of any outcome and should not be the sole basis for financial decisions.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEAVYTAIL LABS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES, INCLUDING ANY LOSSES ARISING FROM WAGERING, GAMBLING, OR FINANCIAL DECISIONS MADE USING OR BASED ON THE SERVICE’S OUTPUTS.

Our total liability for any claim arising from your use of the Service is limited to the amount you paid us in the 12 months before the claim arose.

13. Indemnification

You agree to indemnify and hold harmless Heavytail Labs, LLC and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, or any decisions you make based on the Service’s outputs.

14. Service Changes

We may change or discontinue any part of the Service at any time. We will make reasonable efforts to notify users of material changes but are not liable for any modification or discontinuation.

15. Changes to These Terms

We may update these Terms. We will notify you of material changes by email or in-app notification at least 15 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes shall be resolved in the state or federal courts located in Massachusetts, and you consent to the jurisdiction of those courts.

17. General

  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions continue in full force.
  • Entire agreement: These Terms, together with the Privacy Policy and SMS Terms, constitute the entire agreement between you and Heavytail Labs regarding the Service.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights under these Terms.
  • Force majeure: We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, internet outages, third-party service failures, or the unavailability or modification of third-party data sources on which the Service depends.

18. Contact

Questions about these Terms: legal@chalk.is

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© 2026 Chalk. All rights reserved.

Chalk is a data analytics platform providing statistical models and visualization tools for informational and educational purposes only. We do not accept wagers, facilitate betting, or guarantee outcomes. All predictions are probabilistic estimates — past performance does not guarantee future results.

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